Help centre

Installing, signing in, and fixing the things that most often go wrong.

macOS

Install Qdrive on a Mac

  1. Download Qdrive for Mac from the download page. You get Qdrive-0.4.32-universal.pkg.
  2. Open it. The macOS Installer appears — click Continue, then Install, and enter your Mac password when asked.
  3. Click Close. Qdrive is now in your Applications folder.
  4. Open Applications and double-click Qdrive.

The installer is signed and notarized by Apple, so there is no security warning at any step.

Then sign in with your QuantaDrive username and password. A Qdrive entry, with the Qdrive icon, appears in Finder’s sidebar, and each backed-up file inside it shows a cloud icon.

Windows

Install Qdrive on Windows

  1. Download Qdrive for Windows from the download page. You get Qdrive_0.4.32_x64-setup.exe.
  2. Run the installer and follow its steps. Qdrive installs for your Windows account — no administrator password needed.
  3. Open Qdrive from the Start menu.

Qdrive adds a Qdrive entry to the File Explorer sidebar, the same way OneDrive and Dropbox do.

Sign in

Use your QuantaDrive username and password. Qdrive is the desktop app for your QuantaDrive account — there is no separate Qdrive login. When Qdrive opens for the first time, enter the same username and password you use to sign in to QuantaDrive on the web.

Sign-in happens inside the app — there is nothing to do on this website first.

On signing in, Qdrive registers this computer to your account. You stay signed in across restarts — the app refreshes its own session in the background — for up to 7 days from signing in, after which Qdrive asks you to sign in again. Choose Sign out at any time to end it earlier.

Switching accounts: use Switch account in the app. Qdrive removes all local data from the previous account before showing the sign-in screen, so nothing from one account is ever visible in another.

Add a Location

A Location is any folder you want Qdrive to back up — on your computer’s own disk, on a second internal drive, or on an external drive that is plugged in. The folder stays where it is.

  1. In Qdrive, click Add folder.
  2. Pick any folder on any drive — Documents, a project folder, a folder on an external drive, and so on. You can add as many as you like.
  3. Qdrive starts backing it up straight away. Files you are editing right now go first; everything else fills in behind.

Each file in the folder now shows its status: on a Mac, a cloud icon on the file in Finder once it is backed up; on Windows, a Status column in File Explorer with a green check for backed up and a sync arrow while a change is on its way.

macOS

Qdrive in Finder

Once Qdrive is open and signed in, Finder shows it in three places:

  • Sidebar entry. A Qdrive entry appears in Finder’s sidebar with the Qdrive app icon — the same way iCloud Drive and OneDrive appear. Qdrive adds it itself; nothing to set up.
  • One folder per Location. Open the entry and you see each folder you have added, under its own name. Your files stay in their original place on the disk; this is a view of what Qdrive is protecting.
  • Cloud icon on every backed-up file. Inside the Qdrive entry, each file that has been backed up carries a small cloud icon. A file gets the icon the moment its backup completes, so a file without one is still on its way. The Activity screen in Qdrive shows what is left.
Windows

Qdrive in File Explorer

Once Qdrive is open and signed in, File Explorer shows it in two places:

  • Navigation pane. A Qdrive node appears in the left pane with the Qdrive icon, the same way OneDrive does, with one folder per Location beneath it.
  • Status column. Files in a Location show a Status column: a green check when the file is backed up, and a sync arrow while a change is on its way.

System requirements

macOSWindows
Operating systemmacOS 11 Big Sur or laterWindows 10 or later
ProcessorApple Silicon or Intel64-bit
AccountA QuantaDrive account — sign in with its username and password in the app after installing
InternetRequired for backup and sign-in

Uninstall Qdrive

Mac: quit Qdrive, then drag Qdrive from Applications to the Bin. The Qdrive entry disappears from Finder’s sidebar with it. Your Locations are ordinary folders and are untouched.

Windows: open Settings → Apps, find Qdrive, and choose Uninstall.

To also remove this computer from your account, choose Sign out in Qdrive before uninstalling.

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